Last Updated: 09/02/2025

At Terreau LLC (“Terreau,” “we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit terreau.co or purchase from us.

1. Information We Collect

• Personal Information: name, email, phone number, billing/shipping address, payment details.

• Automatically Collected Information: IP address, device info, browsing behavior (via cookies, analytics).

• Shopify Data: Our store is hosted on Shopify Inc., which processes order and payment information. See Shopify’s Privacy Policy for details.

2. How We Use Your Information

• To process and ship orders.

• To communicate with you about purchases, support, or updates.

• To send marketing (with your consent).

• To analyze and improve our Site.

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Service Providers: payment processors, shipping carriers, analytics/marketing tools.

• Legal Obligations: if required by law or to protect our rights.

4. Cookies & Tracking

We use cookies to enhance your experience and analyze traffic. You can disable cookies in your browser, but some features may not work properly.

5. Your Rights (California Residents)

Under the CCPA/CPRA, you have the right to:

• Know what personal information we collect and how it’s used.

• Request access to or deletion of your personal data.

• Opt out of the sale or sharing of personal data (we do not currently sell personal data).

• Equal service and pricing, even if you exercise your rights.

To submit a request, email us at info@terreau.co.

6. Data Retention

We keep personal information only as long as necessary for business purposes or legal compliance.

7. Security

We take reasonable steps to protect your information, but no system is 100% secure.

8. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal data from them.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be posted here with a new “Last Updated” date.

10. Contact

For privacy questions or requests:
info@terreau.co
Mailing Address: Terreau LLC, 2261 Market Street #5289, San Francisco, CA 94114